Workflow E-Mails help you as a power user to inform and remind your collector users.
The most important
You can define 4 types of Workflow e-mails in your application:
- INVITATION = sent once after triggered manually by the Collector Manager (not before the date defined in "Write Allowed From")
-
REMINDER = sent periodically according to the e-mail frequency setting if the INVITATION E-Mail was sent either until the "Write Allowed Until" date is reached or until a collector user has finished his/her workflow
-
FINISHED = sent once within 10 minutes after a collector user has finished his/her workflow
-
NOT FINISHED = sent once on the "Write Allowed Until" date if a collector user has not finished his/her workflow
How to define your workflow e-mails
The content of each e-mail type can be configured in the Workflow settings:
- Definition
- Sent e-mail (demo)
How to use merge fields
Merge Fields let you personalize the Workflow e-Mails:
You can use the following general merge fields in the automatic workflow e-mails:
- {APPLICATION_Title}
- {WORKFLOW_Title}
- {WORKFLOW_Description}
- {WORKFLOW_Collector}
- {WORKFLOW_CollectorDeputy}
- {WORKFLOW_Write_From}
- {WORKFLOW_Write_Until}
- {WORKFLOW_Read_From}
- {WORKFLOW_Read_Until}
- {COLLECTOR.USER_FirstName}
- {COLLECTOR.USER_LastName}
- {COLLECTOR.USER_Key}
- {COLLECTOR.USER_ProfilePictureUrl}
- {MANAGER.USER_FirstName}
- {MANAGER.USER_LastName}
- {MANAGER.USER_Key}
- {TimeLeft}
Use the following merge fields to connect your Collector Users directly to the "Your active Collections Workflow" page:
- {WEBAPP.WORKFLOW.URL}
Shows the name of the application and the name of the workflow as hyperlink and opens the landing page filtered to this application with highlighting of this workflow:
The hyperlink in an application called "Weekly Project Status" and a workflow called "PM Weekl Actuals" looks like that:
Use the following merge fields to connect your Collector Users directly to the workbook(s) in your application:
- {WEBAPP.WORKBOOK.URL}
Shows the name of the application as hyperlink and opens this workbook in the web client. If your workflow has more than 1 workbook then this field uses the randomly first allocated workbook.
-
{WEBAPP.WORKBOOK.SORT.01.URL}
Shows the name of the workbook on sort position #1 (SPRD_Sort) as hyperlink and opens this workbook in the web client. "01" can be varied dynamically for the other allocated workbooks in your application. -
{WEBAPP.WORKBOOK.SORT.01.NAME}
Shows the name of the workbook on sort position #1 (SPRD_Sort). "01" can be varied dynamically for the other allocated workbooks in your application. -
{WEBAPP.WORKBOOK.UID.05.URL}
Shows the name of the workbook with UID "5" (SPRD_UID) as hyperlink and opens this workbook in the web client. "5" can be varied dynamically for the other allocated workbooks in your application. -
{WEBAPP.WORKBOOK.UID.05.NAME}
Shows the name of the workbook with UID "5" (SPRD_UID). "5" can be varied dynamically for the other allocated workbooks in your application.
The merge fields deliver in an application called "Weekly Project Status" and a workbook called "Project Status" those results:
Use the following specialized merge fields:
- {MANAGER.USER_ProfilePictureUrl}
Shows the Profile Picture of the Collection Manager. Please note that this Merge Field can only be used in HTML code view:
Depreciated Merge Fields:
- {EXCEL.TEMPLATE01} - depreciated
Please do not use this merge field any more